Read Testimonials from Aqua Plumbing & Air Customers
I don’t usually send an E-Mail immediately after a service call but Keith’s service and persona were so exceptional that I wanted you to know immediately. I was totally blown away by Keith’s expertise, demeanor, and overall professionalism. When Keith arrived at my home he explained everything that he would be doing and assured me that I was getting the top of the line water heater. He even told me that the one he was replacing was 24 years old. As he explained what he would be doing, I caught a New York accent and asked where he was originally from. He said he was from the Bronx, and I told him I was from Brooklyn, so we bonded. Can I say fuhgedaboutit… His work was clean, efficient, and quick. He went through my entire home and made sure that all the faucets produced hot water. He also showed me everything that I needed to know about the water heater itself.
From now on, he is my permanent plumber, and I will recommend him and sing his praises to all of my friends and neighbors.
In addition, I was totally impressed by your company’s professionalism which Keith embodied.
“Arriving in Sarasota a few weeks ago it wasn’t in our scheme of things to have to install a new AC unit. However that is precisely what we did do. The tweaking of this unit continued for a few days. And yes, we are comfortable. So despite some of the little details I would be remiss if I did not write to comment on the service rendered. We interacted initially with Jeff and try as he might he could not get us a cool first night in Sarasota. Subsequently we met Tony who offered us some wise solutions to our problem. He did a good job of making us understand the whole picture. We then met the team of Chris and Isaac, the installers! In 90 degrees heat they labored to install the new AC unit. The two men were great. They were courteous, pleasant, diligent, efficient, clean and ever so proud of the job they did. Call us old school but this attitude of pride in one’s job is something we value. I save my last remarks for Mike. He was the overseer of this job. This man is extraordinary in our view. His attitude, diligence, courtesy, knowledge, patience and pleasant demeanor are superb. We never met a more thorough technical person. He deserves a gold star! We thank you Skip for your choice of staff. Each and every one of these men deserves a pat on the back for the excellent job they do in representing your company.”
“I am so glad Aqua has an electrical department. Andrew has done work at my condo on more than one occasion. He knew exactly what needed to be done. He did an excellent – 5 star – job. I was very comfortable having him come into my home. I will continue to use Aqua – and Andrew – for all my electrical issues.”
“Mark, you were out at my home today and I wanted you to know that your guys that did my duct cleaning today did a great job. I couldn’t be happier with their professionalism and what they have done here; they even had one of the guys vacuuming my house which I couldn’t believe. They are so professional and polite. They are a terrific group of guys and you should really commend them for their efforts. I had another company do some work here about a month ago and it was such a nightmare. I am so glad that I chose Aqua to do the work for us. I will definitely be recommending you to people that need your services.”
“I want to thank you for sending your service technician (Bob) to fix my friend’s toilet/sink problem. The trailer that your service technician was assigned to was in such disrepair. It was a miracle that the repair was done. Bob executed this repair well above and beyond the call of duty. If your company ever needs a referral, please feel free to contact me.”
“I just wanted to thank you for the follow-up on the re-pipe job at our home. The guys have been wonderful and I am very impressed with your company. We have been ‘burned’ many times by local businesses when contracting them for work at the house, so it is very refreshing to deal with people who are reliable and reputable. I could think of many more exciting ways to spend our money but I know that we had to have the work done. Rest assured, we will definitely think of Aqua Plumbing & Air as our 1st choice for any further work we might need…”
“Chris is wonderful, very informative and easy to get along with… Victor is a very hard worker – Nothing but praise for both of them!”
“Thank you for the excellent service you sent our way on August 1st. The 100 degrees in our house was miserable! Your technician was awesome and knowledgeable and had us fixed up in less than one hour. I have already told the neighbors how great you are! Thanks.”
“If my new unit works half as efficiently as team Dan & John, I will be extremely happy! They are pros, blessed with genuine good humor. I feel very lucky to have drawn them. Please thank them again for me and relay to them that this is the first praise note I have written in the 30 years and four houses I have lived in, in Sarasota.”
“My husband and I would like to express our gratitude to your company for the wonderful service we were provided. Michael was the services technician dispatched to our home. He was courteous and impressed us with his professional knowledge. He represents your company extremely well. We will highly recommend your company to our customers without any hesitation.”
“Don and John arrived at our home to remove the old and install the new system. They worked unceasingly throughout the day and finished late in the afternoon. It was our privilege to have two such outstanding men working at our home. There can be no question that they knew exactly what they were doing. They responded to all of our questions in a friendly, pleasant and courteous manner. The work area was spotless when they departed. Aqua is fortunate to have them in its employ. Please extend our sincere thanks for a job well done.”
“Our home was recently re-piped by your company experts and we want to compliment you and each of them on the outstanding job they did for us. You, of course, for hiring courteous and capable professionals; the plumbers/technicians for their expertise, courtesy and professionalism! Charlie set the stage with his visit to check our needs and give us an estimate. He was friendly, polite, thorough and patiently answered all our questions. Keith won our confidence with his assurance of minimal inconvenience, punctuality, on-time job completion and complete clean-up. He, with Frank and a last minute assist from Bob, made those commitments a reality. After the (near) horror stories we’ve heard about re-piping, we were amazed and very pleased…”